


Alula Security Dual Path Interactive Service: $12.50 a month, billed annually
QUESTIONS & ANSWERS
Ask a Question-
I purchased a house with an Alula device. Can I set it up on WiFi to utilize the app? Is there a charge for this setup?
Regardless of the setup, the Alula service would be required. Depending on which communicator/system you have would determine if you need the dual-path service or the IP only service. Generally anything newer will require the dual-path service.
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Does "Dual-Path" Alula security includes the cell service and SIM card? Which cell provider do you use?
Yes, the service is inclusive of the cellular service and sim. As to which cell provider, that depends on the model of Alula communicator you have. Some are ATT and some are Verizon. I can tell you the new models that came out earlier this year (2024) have dual sims for ATT and Verizon and uses the strongest in your area between the two.
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I have my own communicator. Do I need to use the Alula communicator?
To be able to use Alula service, you must use an Alula communicator. If you have an existing communicator, whatever brand it is determines the services that you can use. If you would like you can reach out to us to figure out what communicator and services would work with your existing setup: https://www.alarmsystemstore.com/pages/email-us
