PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Alarm System Store offers a 30 day return policy for most all products on our website with the exception of consumable products such as wire, batteries, food items, and pepper sprays. Additionally, special order items and pre programmed systems are not returnable for refund. Alarm monitoring service is refundable providing that the service has not been activated. GSM and other alarm communication equipment is returnable for a refund under this policy providing it has NOT been activated also. Activated GSM and other communication products are NOT returnable for refund. Any items prohibited for refund are returnable for exchange if defective and under warranty.
We do not charge any restocking fees whatsoever providing the following conditions are met:
- You must obtain an RMA number here:
- Your provided RMA number must be clearly marked on the outside of the shipping package.
- Product (s) being returned must be packed securely in a separate shipping box. You cannot simply affix shipping labels / postage or write directly on the product package box itself and ship it in that manner.
- Product must be received at our warehouse location within 30 days of the order date.
- Products being returned must be in new and resalable condition, including the product's packaging and any manuals and documentation included with the product. Any product returned appearing used, improperly packaged, with items missing, without the complete documentation materials, or any of these documents being marked or tattered will either be refused for return or incur a 25% restocking fee. Customer will be responsible for any reshipping fees for any item ('s) that are refused for return.
Please note that shipping charges are not refundable. If the item was shipped to you using "Free Shipping", then the original shipping cost to send the package may be deducted from your refund. Also be advised that all costs associated with returning a product are the sole responsibility of the purchaser irregardless of the reason for the return.
Free Shipping Terms
AlarmSystemStore.com currently offers free shipping for all orders shipping to the "lower 48" States that exceed $499.00 in product. Orders shipped outside the US and to PR, HI, AK and military address do not apply to this offer. All other orders will be based on order weight as calculated by the shopping cart.
All claims of shipment shortages must be made in writing via email to firstname.lastname@example.org within 7 days of receiving your order. AlarmSystemStore maintains video documentation of all orders processed for a limited time period and therefore time is of the essence in order for us to review shipping department video and verify any shortage claims.
All product warranties are manufacturer warranties and no warranties are provided by AlarmSystemStore. As a courtesy service, Alarm System Store will endeavor to assist customers in obtaining warranty service from the manufacturer upon request. General guidelines are as follows.
Parts DOA or failing within 45 days of order date will be replaced with new part upon receipt of defective part. Any part failures exceeding 45 days from order date *may* be subject be subject to being sent for repair depending on manufacturer specific policy. Customer shall bear all shipping and handling expenses to and from for manufacturer warranty claims.
As a user of this website and or customer of Secure Systems Plus, LLC, DBA AlarmSystemStore.com by purchasing products or services via this website, you agree that any legal proceedings, claims or suits arising out of the use of this site or related to the purchase of products or services from AlarmSystemStore via this website brought by either party shall be filed in Bartholomew County, State of Indiana.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of AlarmSystemStore. Copyright 2020, ALL RIGHTS RESERVED.
This site and the materials on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, AlarmSystemStore disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. AlarmSystemStore does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. AlarmSystemStore does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
AlarmSystemStore shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a product is mistakenly listed at an incorrect price, AlarmSystemStore reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
AlarmSystemStore may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to.
AlarmSystemStore does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to in its sole discretion.
You agree to indemnify, defend, and hold harmless AlarmSystemStore, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, AlarmSystemStore may link to sites operated by third parties. However, even if the third party is affiliated with , has no control over these linked sites, all of which have separate privacy and data collection practices, independent of . These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).