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HONEYWELL LYNX PLUS L3000 TROUBLESHOOTING FAQS

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What does it mean when the keypad reads ‘Hit * for faults’?
What is a fault?
Why am I getting a ‘Check Zone’ error?
Why am I getting a tamper condition?
I learned in my wireless devices serial number but it’s not performing as expected. Why is that?
What does low battery mean?
I have set my panel in ‘Away’ mode and the motions are not activating. Why is this?
I tried transmitting the serial number in zone programming and it is giving me a totally different serial number. What do I do?

 

 

 

 

 

 

What does it mean when the keypad reads ‘Hit * for faults’?

When you see the 'Hit * for faults' message on your Lynx Plus' screen; it means that one or more of your zones are open. When you press the '*' key it will show you which zones are in fault or open.

A lot of people ask why they are getting faults on their motions and it is merely because when a motion detector senses motion it opens the zone for as long as it senses the motion event. - Back To Top

 

 

 

What is a fault?

A fault or fault condition is when a zone is open. This may result from a door or window being open or a motion detector picking up a motion event. Or any other device being activated can cause a fault. - Back To Top

 

 

 

Why am I getting a ‘Check Zone’ error?

A 'Check Zone' message on the screen of a Lynx Plus means that the main panel is having trouble communicating to one or more wireless devices.

This is usually caused by a weak wireless signal or environmental interference. To fix this problem; a wireless repeater such as the 5800RP may be used to boost and strengthen signal strength. - Back To Top

 

 

 

Why am I getting a tamper condition?

Most wireless devices have what is called a tamper switch. These are small buttons that get pressed in to keep a tamper condition from happening. There are case tampers and, for some, wall tampers. Any time these buttons are disengaged from their normal pressed-in position; a tamper condition occurs.

If you're getting these tamper conditions then the panel will show you what zone it is. Make sure the case is securely closed or the device is firmly mounted flush on the wall. - Back To Top

 

 

 

I learned in my wireless devices serial number but it’s not performing as expected. Why is that?

When you're sure you've entered the correct wireless device serial number into programming of the Lynx panel and it is not repsonding correctly then it is most likely one of two things.

The first and simplest reason a wireless device isn't responding is because the battery is not inserted or it is incorrectly inserted.

Another reason a wireless device may not respond after entering the serial number is that each device has one or more ways it can operate. These operations are defined by a loop number. If your device requires a certain loop number to perform its operation and you have another loop number assigned instead; the device won't work or won't work properly. - Back To Top

 

 

 

What does low battery mean?

A low battery condition may mean either the main panel's backup battery is getting low or one of your wireless device's batteries are getting low.

You should definitely pay attention to these message and replace the batteries as soon as possible. Your Lynx Plus will usually tell you if it is the main backup battery or pinpoint which wireless device has a low battery. - Back To Top

 

 

 

I have set my panel in ‘Away’ mode and the motions are not activating. Why is this?

There are two reasons this normally occurs. The first reason is caused by arming the panel and then not exiting out of a door that has a entry/exit delay. This will cause the system to "think" you've not left the building and then it auto arms in 'Stay' mode.

Another reason this occurs is that wireless motion detectors have what is called a 'sleep mode'. The motion detectors, to save battery life, will enter into a sleep mode after a few minutes of inactivity. They will again wake up between 4-6 minutes to see if the panel is armed. If it is armed then they will stay awake until the panel is disarmed. If the main panel is not armed they will then go back to sleep. - Back To Top

 

 

 

I tried transmitting the serial number in zone programming and it is giving me a totally different serial number. What do I do?

This may be caused by transmitting the signal too close to the receiver, the device is defective or the device has been mislabelled with the wrong serial number.

The best way to get around this is to manually enter the serial number. After you finish the zone programming; be sure to test. - Back To Top