BBB Business Review

Free Tech Support

With all and monitoring plans, we offer free tech support to our customers. We offer multiple options for reaching out to us. If you have an interactive plan you will be able to open a support ticket via the app. You will also be able to submit a tech ticket through our website at the following link:

Our support representatives will be able to view your account from our end which helps to diagnose potential issues with the system. We are also able to adjust minor programming settings if needed. Our access to your system is very limited, so in situations where we cannot directly make the change for you our support reps will advise you on the proper course of action.