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DSC PowerSeries NEO (HS2016, HS2032, HS2064, HS2128) Quickstart

Download the DSC PowerSeries NEO (HS2016, HS2032, HS2064, HS2128) Quickstart HERE

DSC PowerSeries NEO Quick Start Guide


NOTE: We heavily recommend programming using a LCD keypad. These keypads will allow you to see what section are in and what you enter and this quick start guide will assume you have one. If using an LED or ICON keypad, you will not see a display or any numbers during your programming.  You have to listen for the beeps.  A quick triple beep means the system accepted you entry and is now ready for the next entry.  If you get a long beep, the system did not like what you entered.  If at anytime you get lost, STOP, and hit # # #, and then start over.

Default Master Code: 1234

Default Installer Code: 5555

Accept Entry/Move Forward: *

Exit/Move Back: #

Entering Programming: *8 - Installer Code

Step 1: Wiring and Planning

We recommend getting all your hardwired components in place and wired to the main board before programming. For wireless sensors, it is useful to have them laid out nearby for enrollment purposes. It is also extremely helpful to have all your zones written out and in front of you during programming so that you can easily reference it. We recommend, in most cases, using the first zones for hardwired devices and leaving any zones that have hardwired terminals available reserved for hardwired devices. Then start wireless zones after that. This will help ensure that you have hardwired zones available for expansion without needing to reprogram anything.

Step 2: Enroll First Keypad

Power up the system by plugging in the AC power transformer and then attaching the backup battery. Once the system is loaded the keypad should display: Press any key to enroll. Once you press a key, the first keypad will be enrolled into the first slot automatically. The screen may display some error messages for about a minute or two while the system is fully booting such as: Panel response not received. This is normal.

You may wish to default the panel to ensure you have a clean slate to start with. Or at some later point if you make some mistake that you cannot determine how to undo. Whatever the reason is, for guidance on how to default the panel: see Appendix A. You will then need to start over on all programming.

Step 3: Enroll Additional Keypads and Modules [902] [000]

After enrolling the first keypad you can now begin programming.

  • Enter programming (*85555). The keypad will display Select (000) < > Program Labels. The number in parentheses is the section number. The arrows just indicate that you can scroll with the arrow keys. And Program Labels is the name of section 000.

  • To enroll all the modules that you have attached you will need to go to section 902. To do that, enter 902 on the keypad.

  • You will now be in section 902. The keypad will display subsection 000 Auto Enroll. This is what we want so you can press * or enter 000 to go into that subsection. The system will then go through and automatically enroll any keypads and modules to the next available slot on the system.

  • The keypad will display the number and type of modules it detected and enrolled. Push # to back out to subsection selection. Push # again to back out to section selection.

Step 4: Hardwired Zone Programming

A: Zone Type Assignments [001] [001-128]

The first step to programming for your hardwired zones is to determine how you want each zone to function. To do this you will assign a zone type for each zone. For a full list of zone types, go to page 7 of your installation guide. Some of the most common zone types are:

000 – Null Zone: For zones that are not in use.

001 – Delay 1: Used for an entry point to allow time to disarm the system.

002 – Delay 2: Same as delay 1, but can be set to a different delay length if a keypad is located further away for example.

003 – Instant: Used on perimeter non-entry points to instantly trip the alarm.

005 – Interior Stay/Away: Used for interior motion detectors that need to be disabled when the system is armed in stay mode to allow free movement without setting off the alarm. Otherwise this zone type will cause an instant alarm unless an entry door with a delay is accessed first.

008 – Standard Fire for 4 wire smoke detectors. For more information on hardwired smoke detectors, see Appendix C.

  • Enter section 001.

  • It will ask for a 3 digit zone number. Enter 001 to go to the first zone.

  • After entering the zone number it will display the current zone type assignment. Select the 3 digit zone type number that you want for that zone. You can either type in the number or scroll with the arrow keys to it and push *.

  • After making the selection, it will automatically go to the next zone. Repeat this process for every zone hardwired zone that you are installing.

  • Push # twice to go back to section selection.

B: Zone Assignment [201] [001-016]

We now need to assign which zones are active on our system.

  • Enter section 201.

  • Then enter 001 to view the first 8 zones, 002 to view zones 9-16, 003 to view zones 17-24, etc.

  • Use the toggle options in each of these to turn on or off the zones that we need. It will display a ‘Y’ for active zones and an ‘N’ for zones that are off. You can use the arrow keys to scroll through the zones in that subsection. To toggle them on/off, push a * with that zone selected or push the corresponding number key. Pushing # will allow you to go back to select a different group of 8 zones. Or push # a second time if all zones are confirmed to be on or off as needed to get back to section selection.

Example: You have 12 hardwired zones on your system. So you would enter 201 from programming. Then 001 and scroll through zones 1-8 to confirm that they are on. You find that zone 7 displays an ‘N’ and the rest display a ‘Y’. You would then enter 7 to toggle that zone to a ‘Y’ as well. Then push # to go back to select the 002 zone mask. Zones 9-16 all display an ‘N’. You would then need to turn on zones 9-12 by pressing 1, 2, 3, and 4 to toggle those zones to a ‘Y.’

C: Normally Closed Zone Resistor Use [013]

We always recommend the use of resistors. They can help protect your hardwired zones from being damaged and it going unnoticed. It is not completely necessary and many people do not use resistors on their zones. For more information, check our channel on YouTube where we have a video that goes into depth on resistor use.

Single end-of-line resistor use is turned on by default. If you are not going to use them:

  • Enter section 013.

  • Turn toggle option 1 on by pressing 1.

Step 5: Wireless Enrollment [804] [000]

If you do not have any wireless PowerG devices that you need to enroll in your system you can skip this step. The steps outlined here are specifically for security devices that take up a zone. Other devices such as key fobs, keypads, and sirens use the same programming subsection and very similar steps.

  • Enter section 804 to go to wireless programming.

  • Enter 000 to go to enroll devices. The screen will display: Enroll now or entr ID.

  • At this point we recommend using the enroll button on the PowerG device that you are learning into the panel. If you prefer, you can locate the ESN and type it in manually. To use the enroll button: press and hold the enroll button on your PowerG device. Once the LED turns on, release the enroll button. Holding it for too long after the LED light turns on will cause it not to transmit.

  • The keypad should display the device’s serial number. Press * to confirm that it is correct.

  • Enter the 3 digit zone number for the zone that you want to assign the device to. It will automatically display the zone that it thinks is the next available for a wireless device.

  • The screen will now ask for a zone type. You will want to enter the proper three digit zone type number. See step 4 part A for more information.

  • It will next ask which partitions you want the device to be active on. Generally you will only want partition 1 and that’s all that we’ll cover in this quick start. Press # to continue. Refer to the main NEO programming manual for more information on partitioning.  

  • It will then take you to zone label programming. You can program the zone label now if you would like using the zone label programming instructions (Appendix B). Or you can enter * and then scroll to the left to Save and press * again.

  • This will take you back to the start of this step. Repeat for all wireless devices.

  • Press # twice when finished.

Step 6: Entry and Exit Delays [005] [001]

This step will assign the delay times for you to enter or exit through a delay 1 door or a delay 2 door when disarming or arming the system.

  • Enter section 005.

  • Enter 001 to go to partition 1 timers.

  • Enter Delay 1 timer. 030-255 seconds.

  • Enter Delay 2 timer. 030-255 seconds.

  • Enter Exit timer. 045-255 seconds.

  • Press # twice to exit out to section selection.

Step 7: Installer and Master Codes [006] [001-002]

If you want to change your installer code, make sure you do not forget or lose it. You will have to completely default the system to get back into programming if you forget it.

  • Enter section 006.

  • Go to subsection 001 to change the installer code, if desired.

  • Enter the new 4 digit code. You will automatically be taken back to subsection selection.

  • Go to subsection 002 to change the master code.

  • Enter the new 4 digit code. You will automatically be taken back to subsection selection.

  • Press # to go back to section selection.

Step 8: Telephone Line Monitor and Audible Panic [015]

Most people want their panic alarm to be audible (toggle option 2) and if you will not have a telephone line attached to the system you can turn off the monitoring of it to disable the trouble condition (toggle option 7). This step is optional depending on your preferences. To do this:

  • Enter section 015.

  • Press 2 to turn on toggle option 2.

  • Press 7 to turn off toggle option 7.

  • Press # twice to exit out of programming.

Step 9: Set Date and Time

The date and time will need to be set every time the alarm system is fully powered down (no AC or backup battery).

  • Enter *6 followed by your master code to go to the user function menu.

  • Then press 01 or scroll through the menu to Date and Time and press *.

  • Enter the four digit time in 24 hour format (military time) then enter the six digit date (MM/DD/YY). Example: So if it is 2:30p on October 21, 2015, you would enter 1430 102115.

  • Press # to exit out of user functions.

Step 10: Add User Codes

  • Enter *5 and your master code to go to the access code programming menu.

  • Select the 2 digit user number for the user you want to program: 02-95 (01 is the master code).

  • Press * to select access code.

  • Enter the 4 digit code.

  • Press # once to go to another user number or press # twice to exit.

Appendix A: Default the System [999]

Even though your system should come factory defaulted; we suggest that you default the system just to make sure you have a clean slate to work with. To do this; follow the steps below:

To default the system you will enter into programming mode by typing:

  • *8 5555 on the keypad

  • You will then be asked for ‘Section’. Enter in 999

  • You will then be asked to enter Installer code. Enter 5555

  • The keypad should beep and then ask you to press * or 999. Enter * and the system will default and reboot.

  • Let it go through its process until the keypad again says: Press any key to enroll. Press any key.

Appendix B: Label each Zone [000] [001] [001-128]

  • From programming enter section 000. Then go to subsection 001. You can then select the zone that you want to label using the 3 digit zone number. (Does not apply if doing zone labels during wireless enrollment.)

  • You will then enter the zone label. The letters of the alphabet are divided up among the number keys 1-9 on the keypad. Pushing the same number multiple times will scroll through the letters and number. See table below:

[1] A B C 1

[2] D E F 2

[3] G H I 3

[4] J K L 4

[5] M N O 5

[6] P Q R 6

[7] S T U 7

[8] V W X 8

[9] Y Z 9 0




  • To go to the next character: Use > and < to scroll to a specific character. Or if the next character is on a different key, pushing a different key will automatically advance the cursor.

  • When finished: push *, scroll to the left once to Save, and push * again.

  • Repeat for all zone labels.

For a word list and more functions see page 26 of the DSC PowerSeries NEO Reference Manual that can be found online.

Appendix C: Smoke Detector Wiring and Programming

A: Wiring

2-wire: They must all be on one circuit in parallel with a 2.2K resistor at the last device in the circuit. They will use Aux + and PGM 2 terminals on the panel.

4-wire: These are considered addressable which means that they can each be put on their own zone or connected together in parallel. The power wires will be connected to Aux + and PGM 2. The zone wires will be connected to any available hardwired zone with a 5.6K resistor across the zone terminals of the last smoke in the zone.

B: Programming

2-wire: They need to have PGM 2 programmed as the 2-wire smoke PGM type. After entering programming, go to section 009. Then select PGM 2 by entering 002. Finally, enter 104.

4-wire: They will need their zone programmed as found in Step 4. Also, PGM 2 needs to be programmed for the sensor reset PGM type. After entering programming, go to section 009. Then select PGM 2 by entering 002. Finally, enter 103. In the event that a smoke detector is tripped, you will enter *72 on the keypad to reset the smoke detectors so that they are ready to detect fire again.