Customer ServiceDiy Alarm System Blog
Why 2-Way Audio Matters in a Security Camera
Watching what happens at your property is useful. Being able to respond to it in real time is better. That's the gap 2-way audio fills. Whether a delivery driver needs to know where to leave a package, a visitor is waiting at the door, or someone is lingering near your property a l...
The instinct to install smoke detectors in every room sounds reasonable until the kitchen alarm starts screaming every time you cook, or the garage detector trips from exhaust fumes or dust. Repeated false alarms train people to ignore their system — which is exactly the wrong outcome for fire safety.
The fix isn't fewer dete...
For years, one of the biggest reasons people avoided professional security systems had nothing to do with the equipment itself; it was the contract.
Traditional alarm companies often required customers to sign 3- to 5-year agreements with high monthly fees, automatic renewals, and expensive cancellation penalties buried in t...
Even if reported property crime rates fall, cautious preparation for home security is still necessary. According to the FBI's preliminary 2025 crime figures, property crime declined by an estimated 12.4% between 2024 and 2025, based on data given by over 17,000 agencies representing 96% of the US population. Lower overall cri...
Carbon monoxide has no color, no smell, and no taste. A leaking furnace, malfunctioning water heater, attached garage, or gas appliance can fill a home with it before anyone recognizes what's happening. By the time symptoms appear — dizziness, confusion, nausea — occupants may already be too impaired to respond safely. It's n...
A standalone smoke alarm does one thing: make noise inside the home when it detects smoke. If no one is there to hear it — or if the alarm goes off while your family is asleep upstairs and the detector is in the basement — that single point of alert may not be enough.
A smoke detector connected to your alarm panel works diffe...
If you've been trying to sign up for Alarm.com service on Alarm.com's own website and hit a dead end, you're not alone. The site doesn't have a checkout page. No "get started" button leads to a subscription. That's not a design flaw — it reflects how the platform is built.
Alarm.com is a B2B technology platform. It provides t...
Imagine getting home from a long day and discovering that a parcel left on your doorstep has gone missing. Or worse, you wake up in the middle of the night to strange noises outdoors. Everyday situations like this can make any homeowner feel vulnerable. Fortunately, these issues can be addressed with trustworthy alarm monitor...
When it comes to securing your home, choosing between wired and wireless alarm monitoring systems can be a significant decision. A common question that arises is, “Is wired or wireless security better?” Both types of systems serve to protect your home, but each offers different advantages depending on your needs.
Understandi...
Home security is more than just installing a lock on the door or security cameras. It's about safeguarding your property and most importantly keeping your loved ones safe.
While the right equipment is key to achieving that security, getting a reliable alarm monitoring service can take your alarm system to the next level.
Let...
Want to have a safe and secure household? If you’re wondering what an SVR is, it's a Stream Video Recorder, a standalone recording device with an internal hard drive, similar to an NVR that provides ongoing video surveillance. The Alarm.com SVR is smart for homeowners seeking reliable security. With continuous recordings, you...
In today's world, having an Alarm.com monitoring service is a powerful tool to achieve that peace of mind by ensuring you feel safe and secure at home. By alerting you to potential threats and allowing you to see exactly what's happening in real-time, you can give control to respond confidently.
However, one crucial factor o...