BBB Business Review Interactive Gold + Central Station Monitoring Annual Service Plan


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Add to Wishlist Interactive Gold + Central Station Monitoring Annual Service Plan

This is an annual subscription to Gold Service as well as Central Station Monitoring. Once purchased, you will be sent 2 activation emails with instructions on activating your and Central Station services. Keep in mind and Central Station are separate activations and you will have to complete both.  

The premium residential service from, the Residential Interactive Gold package improves upon the Interactive + Automation (Silver) service. Choosing the Gold Service changes your daily communicator supervision to 6-hour supervision so you know sooner if your system cannot communicate out. In addition, your system will now be constantly updated with the weather on the system keypads. If you have image sensors, the Gold Service improves upon the frequency and storage your service is capable of. All of the automation upgrades are included in the Gold package, with the exception of priced add-ons.

In addition, once set up, all signals from your panel will be forwarded to a Central Station to be responded to. Central Station has a set of standard procedures outlined below. Gold service features include everything from the Silver Plan plus:

-Weather to the panel
-6-hour supervision window

The central station's current standard response for alarms is:

Burglary: Verification #1, Verification #2, dispatch PD, then notify a contact on the call list.
Fire / Carbon Monoxide / Heat:
 Dispatch FD, then notify a contact at verification numbers or the call list in that order.
Panic / Holdup:
 Dispatch PD then notify contact on the call list.
Environmental alarms such as water, temperature or humidity:
 notify a contact on the call list.
System Troubles:
 Notify a contact on the call list. also offers some popular paid Add-on options for their service plans. Please reach out to us if you have any interest in the following:

  • Voice notifications - Alarms
  • Voice notifications - Non-alarms
  • Video Camera Services
  • Doorbell Camera Service



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